What are the benefits of retaining clients?
Do you ever check the source of business of your current workload? If you do, you’ll notice many of the cases you are dealing with come from existing clients Also, they might come from referrals from your existing clients. In fact, you’re likely to find more than 60%...
Price Transparency – a hassle, an opportunity or race to the bottom?
Price Transparency Guidance has been introduced by the Law Society of Scotland and affects all law firms who provide “consumer facing” legal work. The guidance came into force on 31 January 2021. That means most high street law firms will need to disclose their fees...
How big is the hole in your bucket?
Lawyers are great at being lawyers – but sometimes even the most basic concepts pass them by. If you want to retain existing clients you need to start thinking like a business person! Is this what happens in your law firm? When a case concludes, the fee is taken and...