by Brian O'Neill | 31 Jan, 2021 | Business, News
Price Transparency Guidance has been introduced by the Law Society of Scotland and affects all law firms who provide “consumer facing” legal work. The guidance came into force on 31 January 2021. That means most high street law firms will need to disclose their fees...
by Brian O'Neill | 24 Aug, 2020 | News
Lawyers are great at being lawyers – but sometimes even the most basic concepts pass them by. If you want to retain existing clients you need to start thinking like a business person! Is this what happens in your law firm? When a case concludes, the fee is taken and...
by Brian O'Neill | 30 Sep, 2019 | News
About five years ago we concluded there was a space in the market for a solicitors’ organisation to present a caring approach to older people. We also felt if we took the message to our older community that preparing for the future was good and sensible this would be...
by Brian O'Neill | 24 May, 2019 | Data Privacy and Management, News
One of my clients recently sent me a request he’d received from Police Scotland. It asked him to provide an address for one of his clients. Interestingly, they pointed out the disclosure qualified as a GDPR exemption. The word “OFFICIAL” – BOLD, UPPERCASE and in...
by Brian O'Neill | 2 Mar, 2019 | Business, News
Since December 2018, Lawyers in England and Wales have faced the challenge of fee transparency. They’ve had to publish their fees for certain types of work on their website. These include, amongst other things, fees for residential conveyancing, wills and...
by Brian O'Neill | 27 Feb, 2019 | News, Website Content
We’re delighted to welcome Rachel Tombs of Orion Legal Marketing to the Client Communications website. As a former lawyer, Rachel is well aware of the challenges facing law firms. In this article, Rachel gives us 7.5 (yes, you read that right – seven and a half!) tips...
